Terms & Conditions

1. Acceptance of Terms

Welcome to the official website of ZIVO IT (accessible at www.zivoit.com), operated by Shrisampadha Private Limited ("ZIVO IT", "Company", "we", "us", or "our").

By accessing, browsing, or interacting with this website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions and our Privacy Policy. If you do not agree to these terms in their entirety, you must discontinue using this website immediately.

2. Scope of Website & Informational Content

This website serves as a public corporate portal to showcase ZIVO IT's capabilities as a Certified Odoo Official Partner, providing information regarding enterprise ERP implementation, business process automation, custom module engineering, cloud infrastructure, and cybersecurity compliance advisory.

Non-Binding Information: All materials, capability overviews, interactive diagrams, architectural narratives, and ROI estimation calculators presented on this website are provided strictly for general informational and preliminary evaluation purposes. Nothing on this website constitutes a binding offer of contract, legal counsel, or guaranteed engineering outcome.

Formal contractual engagements, service level agreements (SLAs), project milestones, and commercial pricing are governed exclusively by mutually executed Master Services Agreements (MSAs) and Statements of Work (SOWs) entered into between Shrisampadha Private Limited and client corporations.

3. Acceptable Use Policy

You agree to use this website solely for legitimate commercial exploration and lawful purposes. You expressly agree that you shall not:

• Engage in any activity that disrupts, compromises, damages, or impairs the functionality, performance, or availability of the website or underlying server infrastructure.
• Attempt to gain unauthorized access to any portion of the website, backend Odoo instances, PostgreSQL databases, server networks, or administrator accounts through hacking, password mining, or any illegitimate means.
• Submit false, misleading, fraudulent, or defamatory information through the contact form or any interactive component.
• Transmit automated spam, bots, spiders, scrapers, crawler scripts, or unsolicited mass solicitations through our forms.
• Probe, scan, or test the vulnerability of our website or breach security or authentication measures without explicit written authorization.
• Impersonate any individual, corporate officer, or entity, or falsely state or misrepresent your affiliation with any person or organization.

4. Intellectual Property Rights

All intellectual property rights in and to this website, including but not limited to trade names, logos, software code, custom CSS styling, animations, interactive calculators, technical diagrams, architectural workflows, graphics, text, and multimedia assets, are the exclusive property of Shrisampadha Private Limited or its licensors and are protected under Indian and international intellectual property laws.

• Trademarks: "ZIVO IT", the ZIVO IT logo, and associated brand insignia are proprietary trademarks of Shrisampadha Private Limited.
• Third-Party Trademarks: "Odoo" is a registered trademark of Odoo S.A. ZIVO IT is an independent Certified Odoo Official Partner. The display of third-party compliance standards or platform logos does not imply direct sponsorship or endorsement by third-party trademark owners.
• Restricted License: You are granted a limited, revocable, non-exclusive, non-transferable license to access and view website content solely for your internal evaluation of ZIVO IT's services. No content may be copied, reproduced, republished, downloaded, posted, broadcast, or transmitted in any way without prior express written permission from Shrisampadha Private Limited.

5. User Submissions & Consultation Inquiries

By submitting information through our consultation form (/contactus), you warrant that:

• You possess the corporate authority to submit the inquiry on behalf of your organization.
• The information provided (including name, email, phone, and project scope) is truthful, current, and accurate.
• Your submission does not violate any third-party trade secrets, confidentiality agreements, or intellectual property rights.

You acknowledge and agree that your submitted information will be ingested and processed in our authenticated Odoo 19 Enterprise CRM system pursuant to our Privacy Policy.

6. Interactive Tools & ROI Estimations Disclaimer

The interactive ROI Calculator and financial simulation models accessible on this website are provided strictly as conceptual mathematical illustrations based on user-supplied variables and industry averages.

ZIVO IT does not guarantee, warrant, or promise that any enterprise adopting Odoo ERP or our advisory services will realize the specific cost reductions, hourly savings, or payback durations calculated by these tools. Actual business outcomes vary based on implementation scope, organizational change management, existing technical debt, and enterprise user adoption.

7. Availability & Disclaimer of Warranties

This website and all information, tools, and content herein are provided on an "AS IS" and "AS AVAILABLE" basis without warranty of any kind, whether express, statutory, or implied.

To the fullest extent permissible under applicable law, ZIVO IT and Shrisampadha Private Limited disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, quiet enjoyment, and accuracy. We do not warrant that:

• The website will operate uninterrupted, timely, secure, or error-free.
• Defects or software bugs will be immediately corrected.
• The website or the servers that make it available are free of viruses, malware, or harmful components.

8. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Shrisampadha Private Limited, its directors, officers, employees, agents, affiliates, or licensors be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages whatsoever, including without limitation damages for loss of profits, goodwill, operational downtime, loss of data, or business interruption, arising out of or in connection with:

• Your access to, use of, or inability to access or use the website.
• Any reliance placed on information, estimations, or materials displayed on the website.
• Any unauthorized access to or alteration of transmissions or data.
• Any third-party conduct or content on the website.

9. External Links & Third-Party Services

The website may contain links to third-party websites or services (such as Odoo S.A. documentation or external industry standards) that are not owned or controlled by ZIVO IT. We have no control over, and assume no responsibility for, the content, privacy policies, or business practices of any third-party websites. Inclusion of any link does not imply endorsement by ZIVO IT.

10. Modifications to Website & Terms

We reserve the exclusive right, at our sole discretion, to modify, replace, suspend, or discontinue any aspect of this website or these Terms & Conditions at any time without prior notice.

It is your responsibility to review these Terms periodically for updates. The date of the latest revision will always appear at the top of this document. Your continued use of the website following the posting of any revisions constitutes binding acceptance of those modifications.

11. Governing Law & Dispute Resolution

These Terms & Conditions and any dispute, controversy, or claim arising out of or related to your use of this website shall be governed by and construed in accordance with the substantive laws of India, without regard to its conflict of law principles.

12. Contact Information

For inquiries or notices concerning these Terms & Conditions, please contact us: